This starter privacy policy should be reviewed and completed by privacy counsel. Add your legal entity, jurisdictions, lawful bases, retention periods, subprocessors, and regional notices before production launch.
1. Who this policy covers
This Privacy Policy explains how Chatbuddy collects, uses, shares, and protects information when you use the Service. It applies to visitors, account holders, and people who contact us. It does not apply to third-party websites or services linked from Chatbuddy.
2. Information you provide
We may collect your name, email address, phone number, password credentials in protected form, profile information, messages, connection activity, support requests, contact-form submissions, and other information you choose to provide. Do not submit sensitive information unless a feature specifically asks for it.
3. Information collected automatically
When you use the Service, we may receive device, browser, log, approximate location, IP address, session, diagnostic, and usage information. We use cookies or similar technologies for authentication, preferences, security, analytics, and remembering choices. Configure your browser or consent controls to manage optional technologies where available.
4. How we use information
We use information to provide and personalize Chatbuddy; authenticate accounts; deliver messages and calls; process requests; prevent fraud, abuse, and security incidents; troubleshoot and improve the Service; communicate about service events; comply with legal obligations; and enforce our Terms.
5. When we share information
We may share information with service providers that host infrastructure, deliver email, provide analytics, support communications, or help secure the Service. Providers may process information only for our instructions. We may also disclose information when required by law, during a business transaction, or to protect rights, safety, and the integrity of Chatbuddy. We do not sell personal information as a business model.
6. Messages and member visibility
Information you place in a profile or send to another member may be visible to the audience you select. Private does not mean impossible to disclose: content may be processed by our systems, retained for safety or delivery, or disclosed when legally required. Consider carefully what you share.
7. Retention
We retain information for as long as needed to provide the Service, meet legal and accounting requirements, resolve disputes, prevent abuse, and enforce agreements. Set specific retention schedules for account records, messages, backups, logs, and support tickets as part of your production privacy program.
8. Security
We use reasonable administrative, technical, and organizational safeguards designed to protect information. No internet service is completely secure. Use a unique password, enable available security controls, and contact us promptly about suspected unauthorized access.
9. Your choices and rights
Depending on where you live, you may have rights to access, correct, export, delete, restrict, or object to certain processing, or withdraw consent. To make a request, use our contact page. We may verify your identity and apply lawful exceptions. You may opt out of promotional messages; essential service and security messages may still be sent.
10. International processing and children
Chatbuddy and our providers may process information in countries other than where you live. Complete the required transfer and regional disclosures for your business. The Service is not directed to children who are not legally permitted to use it; do not create an account if you do not meet the applicable age requirement.
11. Updates and contact
We may update this policy as the Service changes. We will post the revised version and update the date above. Replace this section with the privacy contact, legal entity, mailing address, and any applicable supervisory-authority information.